MARDI GRAS BALL GOWNS
All ball gowns are final sale and cannot be returned for store credit.
HOLIDAY RETURN POLICY
All holiday gifts must be returned by JANUARY 7TH for exchange or STORE CREDIT ONLY. Merchandise must be returned with a receipt or gift receipt for the return to be accepted. Merchandise must be unworn, unused, and free of damage with tags attached. NO HOLIDAY RETURNS WILL BE ACCEPTED AFTER JANUARY 7TH.
Dolce Return Policy
Not satisfied with your order? No problem!
Please inspect your items upon receipt to make sure the item is in good condition. ONLY unworn items in their original packaging can be returned for STORE CREDIT. We must receive your return within 10 days postmarked from the date of receipt. Your store credit will be issued to whichever platform the purchase was made on (Brick & Mortar/ Website). Accessories, shoes, seasonal items, and sale items are FINAL SALE. NO EXCEPTIONS.
Please ship your item back to the following:
204 Metairie Road
Metairie, Louisiana 70005
The receipt MUST be included in the returned package in order to get your store credit******
The customer is responsible for all shipping fees. We are not responsible for any lost, stolen, or damaged return packages. Store credit cannot be applied to a future order until a return is processed.
Email firstname.lastname@example.org within 48 of hours of receipt. Please list your order/invoice # in the subject line and we will be happy to help resolve the issue! We stand behind our products and want our customers to be 100% satisfied.
In-Store Pick Up
Pickups are eligible for exchange or store credit within 10 days from the date of purchase, not the date picked up. Purchases in store are held for 30 days. If your item is not picked up after the 30 day window, it will be donated. We are not responsible for your purchase after the 30 day window and a refund will not be given.